What is Inline Help?
The AI-first customer self-service
How to use Inline Help?
Connect your knowledge base to Inline Help for an in-app assistant that generates support on the fly. Enjoy real-time explanations, interactive tooltips, a chatbot, streamlined ticket responses, and a comprehensive search function, all in one widget.
What is Inline Help?
Inline Help is an AI-first customer self-service platform that enables you to connect your knowledge base to provide in-app support. It offers real-time explanations, interactive tooltips, a chatbot, streamlined ticket responses, and a comprehensive search function, all in one widget.
How does Inline Help work?
To use Inline Help, you need to integrate your knowledge base with the platform. Once integrated, users can tap on any part of your website to receive instant insights, benefit from the AI-powered chatbot, access all support tools in one hub, and have their questions answered in real-time.
What are the core features of Inline Help?
Inline Help offers several core features, including In-App Contextual Mastery (instant insights by tapping on any part of the website), Real-time Intelligent Responses (AI-powered chatbot), Your Ultimate Help Hub (all support tools in one location), Empower with Context (access to the knowledge base tailored to user’s context), Hassle-Free Issue Reporting (seamless issue submission within the app), and AI-Powered Feedback Mastery (real-time refinement and optimization of the knowledge base).