What is Cohere?
Cohere is a conversational AI platform designed for customer support. It helps customer support teams to resolve tickets faster and reduce costs. By leveraging AI-powered assistance, Cohere finds answers from previous tickets and provides instant solutions to customer queries.
How to use Cohere?
To start using Cohere, simply book a demo through the website. During the demo, you can learn how to train a bot on your help center by sharing your help center link. The AI-powered bot can understand and answer customer queries like a real customer. Additionally, you can instantly turn your support articles and past conversations into personalized answers using Cohere. You can also use Cohere’s advanced analytics feature, Cardina, to identify customer trends and resolve issues quickly.