What is Perfect Wiki?
Perfect Wiki is an AI-powered help center for Microsoft Teams, designed to effortlessly turn company knowledge into a powerful, always-evolving AI-powered help center that understands and supports colleagues and customers right within Microsoft Teams. It allows users to add SOPs, FAQs, manuals, and guides to create a professionally looking self-service help center in no time. The AI chatbot replies to colleagues’ and customers’ questions with 100% AI-generated answers based on data. It also provides weekly AI-generated reports to continuously improve the knowledge base.
How to use Perfect Wiki?
Perfect Wiki integrates seamlessly into employees’ workflow within Microsoft Teams, providing instant answers without the need to switch contexts. Users can pin the help center in their Teams personal chat or channels, view, create, and edit content right inside Microsoft Teams, and create multiple knowledge bases for each department or team.
What can be added to the Perfect Wiki help center?
Users can add SOPs, FAQs, manuals, and guides to create a professionally looking self-service help center in no time.
Where does Perfect Wiki work?
Perfect Wiki works right inside Microsoft Teams, allowing users to access all the answers they need immediately within the Microsoft Teams environment.