What is Viable?
Viable is an AI-driven platform that allows you to analyze unstructured qualitative data at scale. It uses state-of-the-art AI, including GPT-4, to provide deep insights from your data without the need for spreadsheets.
How to use Viable?
To use Viable, you need to sync your data with the platform, which can be done easily by integrating with leading platforms like Zendesk, Intercom, or Front for customer support, Delighted for surveys, Gong for call transcripts, and more. You can also add data from other sources via Zapier or import CSV files. Once your data is synced, Viable’s AI will automatically analyze it and generate natural-language reports filled with actionable insights.
What data sources can be analyzed with Viable?
Viable can analyze various data sources including sales call transcripts, customer support tickets, market research, employee surveys, and more.
How does Viable ensure the security of the data?
Viable is SOC 2 Type 2 certified and offers automated PII redaction. Their white-glove service team also responds rapidly to custom data management requests.
How accurate are the insights generated by Viable’s AI?
Viable uses state-of-the-art AI models, including GPT-4, to provide highly accurate insights. Their deep learning techniques ensure a high degree of accuracy in the analysis.
Can Viable handle large amounts of data?
Yes, Viable can handle large amounts of data. Their platform includes unlimited seats and integrations at every tier, making it suitable for companies of all sizes.
What is the setup process for using Viable?
To use Viable, you need to sync your data with the platform, which can be done by integrating with leading platforms or importing CSV files. The setup process is quick and easy.